Shipping Policy
Thank you for choosing to shop with Paper Boat Stories d.o.o. (“us”, “we”, or “our”). This Shipping Policy explains how we process and deliver orders placed on our website.
Shipping Methods
Italy: piego di libri
Everywhere else: Tracked shipping through Hrvastka Posta
Shipping Rates
Croatia: free
Italy: free (without tracking number), 10 € (with tracking number)
Rest of the EU: 10 €
Outside EU: 10 €
Order Processing
Orders are typically processed within 1-2 business days from the time you place your order. Orders placed on weekends or holidays will be processed on the next business day. Once your order has been processed, we will send you an email with tracking information (except for packages shipped to Italy with piego di libri).
Order Cancellation
If you need to cancel your order, please contact us as soon as possible at explore@extinguishedcountries.com. We will do our best to accommodate your request, but we cannot guarantee that we will be able to cancel your order if it has already been processed and shipped.
Shipping Problems
If you encounter any issues with the delivery of your order, please contact us at explore@extinguishedcountries.com and we will do our best to resolve the issue.
Last updated: 29/11/23